Shipping

Derma Creative T/A Bare Botanicals products are handmade with organic and sustainably sourced materials. We typically ship out your order within the agreed timeframe.

After your order is shipped, you will receive a confirmation email with your tracking number. For any questions, please get in touch.

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Returns

At Derma Creative T/A Bare Botanicals, we have a 30 day return policy on all unopened and unused products. Since our products are handmade and consumables, we cannot accept returns if they have been opened and used.

All returns are at the customer's expense. Please ensure you include a note with your order number and email address in your return, as well as your own address as the return address on the box. This allows us to identify your order so we can process your refund! 

Please send your items safely, securely and well packaged to:

RETURNS
Bare Botanicals
Steel City House
West Street
Sheffield
S1 2GQ

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Once received intact and in a re-sellable condition, we will be able to refund your item! 

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Our products are always handmade. Should your order arrive damaged, please do not hesitate to get in touch.